Questions, answered.

Residential systems start at the IZ-3K-1P (3 kW / 6 kWh). Commercial systems start at the IZ-30K-3P (30 kW / 60 kWh). We don't publish list prices because every quote is sized to your bill or DG load — use the calculator for a personalised estimate, or send us your site details for a 24-hour quote.

For an Indian homeowner with rooftop solar and a typical ₹6,000–10,000 monthly bill, payback is usually 4–6 years. Homes that combine an Infozeb battery with PM Surya Ghar subsidy on the solar side can reach 3-year payback. Tier-1 city homes with ₹12,000+ bills pay back fastest.

Most MSME factories and hospitals running a 30–240 kW load reach payback in 3–4 years on a BESS + solar combination. Sites that pay both demand-charge penalties and peak-rate diesel can hit payback in under 3 years.

Yes. We work with SIDBI and NABARD partners on green-energy loans for commercial deployments, and with NBFCs on residential EMI plans typically running 36–60 months. The Subsidies & Finance page covers eligibility and how to apply.

LiFePO4 (lithium iron phosphate). We deliberately don't ship NMC chemistry. LiFePO4 has the thermal stability India's hot climate demands, the cycle life that justifies a 16-year deployment, and a non-combustion failure mode. It's the safest commercially available lithium chemistry for stationary storage.

6,000 charge-discharge cycles at 80% depth of discharge. At one full cycle per day, that's roughly 16 years — longer than most rooftop solar panel warranties in India. We warranty cells for 10 years; the practical life routinely exceeds that.

Every Infozeb system includes islanding capability. When the grid drops, the system switches your essential circuits to battery in under 20 milliseconds — fast enough that no computer, server, refrigerator, or critical medical equipment notices. A typical DG ATS takes 5–10 seconds.

Yes. LiFePO4 cells don't combust under thermal abuse, only vent. Every Infozeb residential cabinet includes integrated BMS monitoring (cell-level), a Class-D fire suppression system on commercial units, and IP55 enclosures. Installations follow CEA and CEIG guidelines.

Residential installs (3–9 kW) take 1 working day. Commercial cabinets (30–240 kW) take 2–4 days depending on civil work and existing wiring. Utility containers (480 kW–1.92 MW) take 7–14 days. Cloud EMS commissioning adds another half-day.

Single-phase residences run on standard LT connections. Three-phase commercial sites need an existing 3φ supply. We don't typically request a connection upgrade — the BESS sits between your solar / grid and your loads.

Yes. Infozeb systems are hybrid-ready and pair with any rooftop solar inverter through an AC- or DC-coupled topology. You keep your existing panels and inverter; we add the battery, BMS, and hybrid controller in line. No re-wiring of your rooftop array.

Residential 3 kW cabinets are wall-mounted and IP55, fitting in a utility area or garage wall. 9 kW units sit on the floor. Commercial 30–240 kW cabinets are floor-standing — typically inside a utility room next to the existing DG room. Utility containers are skid-mounted, outdoor-rated.

10 years on the LiFePO4 cells, 5 years on the power conversion electronics (PCS), 2 years on the cabinet and ancillary components. Warranty covers manufacturing defects and degradation below 70% of nameplate capacity within the cycle/year limits.

Every Infozeb BESS streams telemetry to portal.infozeb.energy. We see cell-level temperatures, SoC, SoH, and fault events in real time. If a unit reports an anomaly, our team gets paged before you notice — and we usually fix it remotely.

We carry spares of every cell, BMS PCB, and PCS module shipped. Out-of-warranty replacements are billed at parts cost plus labour. Field repair is typically same-day in tier-1 cities, next-day in tier-2.

PM Surya Ghar Muft Bijli Yojana subsidises 1–3 kW rooftop solar (up to ₹78,000 for a 3 kW system). The scheme covers the solar; adding a battery is separate. However, our residential customers routinely stack the solar subsidy with a NBFC EMI on the battery side to make the combined system affordable.

Standalone BESS attracts 18% GST. When the BESS ships as part of a documented solar project, it can qualify for 12% — same rate as rooftop solar components. We help you structure the quote correctly when you book.

MNRE has a state-administered C&I CAPEX subsidy for renewable-plus-storage projects (typically 20–30% in tier-2/3 cities, lower in metros). Eligibility depends on state and project structure. Our team helps with the application paperwork at no charge.

No. Infozeb systems integrate with any existing rooftop solar inverter. We use an AC-coupled topology by default — your inverter keeps generating, our battery sits in parallel and charges when there's excess. No changes to your rooftop array.

It depends on your state. Maharashtra and Gujarat have curtailed net metering above 10 kW. Tamil Nadu has zero-export mandates for commercial rooftop. When the grid stops paying for solar export, the only way to capture daytime generation is to store it. State pages list the live policy per DISCOM.

Yes, but the economics are weaker. Without solar, you're just shifting grid power from cheap off-peak hours to expensive peak hours — savings are 20–30% on a typical tariff. Pairing with solar takes the savings to 60–90%. Most Infozeb customers either have solar or install both together.